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- https://cxonechimericalcorp-demo.mindtouch.us/Products/CXone_Interaction_Analytics/AutoDiscoveryAutoDiscovery provides a visualization of automatically identified suggested topic groups and corresponding metrics.
- https://cxonechimericalcorp-demo.mindtouch.us/Products/CXone_Interaction_Analytics/Using_Data_SetsThe My Data link opens a table of all configured datasets in the tenant . The table includes the name of the dataset, the number of contacts, and the percentage of contacts with positive and negative ...The My Data link opens a table of all configured datasets in the tenant . The table includes the name of the dataset, the number of contacts, and the percentage of contacts with positive and negative sentiment. Along with the name of the dataset you see the date it was last updated, the time range the dataset is a sampling from, the channels the dataset pertains to, and the category the dataset belongs to.
- https://cxonechimericalcorp-demo.mindtouch.us/Products/Workforce_Intelligence/Manage_Workforce_Intelligence_RulesIf you don't want to set conditions for the rule, select the No Condition checkbox and skip the next four steps. You can also specify how long the message should display each time in the Duration fiel...If you don't want to set conditions for the rule, select the No Condition checkbox and skip the next four steps. You can also specify how long the message should display each time in the Duration field, and the number of days after which the message shouldn't display at all in the Expiration Days field. You can activate the rule later by editing the rule, but you must activate it before it can be used, even if you configured the Start Date/Time so the rule would start right away.
- https://cxonechimericalcorp-demo.mindtouch.us/Verticals/Bank/Account/Why_do_I_need_to_open_an_account%3FIf you want to get more, this is what you need to do...
- https://cxonechimericalcorp-demo.mindtouch.us/Verticals/Bank/PSD2_(second_Payment_Services_Directive)/What_changes_on_the_website%3FPSD2 implies a change on our WebSite...
- https://cxonechimericalcorp-demo.mindtouch.us/Verticals/Bank/PSD2_(second_Payment_Services_Directive)/What_changes_in_our_App_and_Mobile_App%3FNothing. Our security services are able to confirm that the App you've installed is the one being used to make transactions. For this reason, no SMS validation will be requested when using App or Mobi...Nothing. Our security services are able to confirm that the App you've installed is the one being used to make transactions. For this reason, no SMS validation will be requested when using App or Mobile App.
- https://cxonechimericalcorp-demo.mindtouch.us/Verticals/Bank/PSD2_(second_Payment_Services_Directive)/How_do_I_confirm_that_my_mobile_number_is_registered_in_my_account%3FIf you use homebanking and already get SMS codes to validate transactions, no action is needed from you. But if your transactions don't involve a validation with an SMS code, then check if your mobile...If you use homebanking and already get SMS codes to validate transactions, no action is needed from you. But if your transactions don't involve a validation with an SMS code, then check if your mobile number is registered and updated in your account. To do that, please call +1833-868-9869.
- https://cxonechimericalcorp-demo.mindtouch.us/Products/Interactions/Search_for_InteractionsSearch for interactions: The interactions you can see in the search results depend on the view assigned to you. Contact ID (a contact is an interaction that has one or more segments; each segment repr...Search for interactions: The interactions you can see in the search results depend on the view assigned to you. Contact ID (a contact is an interaction that has one or more segments; each segment represents a different stage in the interaction, such as when a call is transferred to another agent, or agents speak internally to consult) Search for wildcards or unknown words—put an asterisk in the word or phrase to leave a placeholder.